Insurance, Billing and Financial Support
Your bill reflects all of the services you received during your stay. Charges fall into two categories: a basic daily rate, which includes your room, meals, nursing care and housekeeping; and charges for special services, which include items your physician orders for you such as X-rays and laboratory tests.
If you have certain tests or treatments in the hospital, you may receive bills from physicians you did not see in person. These bills are for professional services to diagnose and interpret test results while you were a patient. Pathologists, radiologists, cardiologists and other specialists perform specific services and are required to submit separate bills. If you have questions about these bills, please call the number printed on the statement sent to you by these doctors.
Our experienced financial services representatives can help you with insurance questions. They can also assist you in applying for possible state or federal financial assistance if needed for:
• Services not covered by your insurance
• Uninsured emergency admission
Your Hospital Bill
The hospital is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. Please remember that your policy is a contract between you and your insurance company and that you have the final responsibility for payment of your bill. Several payment options are available to assist you in paying your bill.
Questions About Insurance, Billing and Financial Support
If you have additional questions about billing, insurance and financial support, please call 215-762-7000.